Click on “Install Microsoft Silverlight” in the upper- right hand corner of the screen. Select “Save File.”. Next, double-click on the “Silverlight.exe” item listed in the Downloads pop-up window and select “Run.”. Click on “Install now” located in the Silverlight box that appears. Click on the “Open Charts” orange. Locate the 'Install Silverlight' area in the lower-right part of the window. If you are running an Intel processor, click Mac Runtime next to 'Silverlight 3.' Otherwise, click Runtime for Mac PowerPC next to 'Silverlight 1.0.' After the download is completed, installation should start automatically. Follow the steps in the installation wizard. Dec 07, 2014 The technician told me to go to systems preferences and hit the general tab. About 1/2 down, if you have already tried downloading silverlight, it should say apple store and identified developers. Click that button and then click always. It will step you through the process to download silverlight.

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This article helps you work around the problem that occurs when you use Google Chrome (version 42.0 or later) to access a website that runs Microsoft Silverlight.

Applies to: Windows
Original KB number: 3058254

Symptoms

When you use Google Chrome (version 42.0 or later versions) to access a website that runs Microsoft Silverlight, you see that some content is missing or that the Install Microsoft Silverlight badge is displayed. When you reinstall Silverlight, the issue still occurs.

Note

This issue does not occur in Microsoft Internet Explorer, Mozilla Firefox, or Apple Safari. These browsers still support Silverlight content.

Problems Downloading Silverlight For Mac Os

Cause

This issue occurs because these versions of Chrome block Netscape Plugin API (NPAPI) plugins from being displayed in the browser. Silverlight is an NPAPI plugin.

Workaround

On Chrome version 45 or a later version of Chrome, there is no workaround for this issue. You must use a browser that supports Silverlight content to access a Silverlight page.

To work around this issue on versions 42 to 44 of Chrome, follow these steps:

1. On the address bar in Chrome, type chrome://flags/#enable-npapi.
2. In the Enable NPAPI Mac, Windows box, click Enable.
3. Exit and then restart Chrome.
4. Reopen the Silverlight page.
5. Right-click the broken puzzle piece image, and then select Run this Plugin.

Silverlight Plugin Mac

Third-party information disclaimer

Problems Downloading Silverlight For Mac Computers

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.